Ext in Meridian Mail

[philmartin79]

I have 2 consoles that go to ext 1699 when they are logged out and in night service. 1699 then goes to Meridian Mail.

From here it goes to an external call centre which fields our calls for the weekends/after 7pm/holidays etc.

I need to change the number of the external call centre as it has changed. However 1699 just looks like a regular mailbox and gives no indication of where it goes to. Can anyone tell me where in Mail I need to be looking and which options it is?

Many thanks

 

[StoneColdphoneman]

Check mail and search for VSDN table and see what it does, you can have mailbox with that number but if you have VSDN table build that will over write the mailbox.