Explorer.exe hangs when right click on desktop

[Rock55214]

Hi,

Im having trouble with explorer.exe in windows xp pro. When ever i right click on the open desk top explorer.exe hangs and all i get is an hour glass. I have to end going in to task manager, kill it then restart it. This only happens with the open desktop. I can right click on files, folders and any shortcuts on the desk top just fine.

I recently lookd over another thread on this forum about a similar problem, but the solution for that (restarting or uninstalling PGP or PGP 8 service) does not seem to work for this problem. I cant locate the PGP service, its not listed in the services mmc. I have also run a number for virus and spyware scans, but none of which helped out.

I would appreciate and help or feedback,

Thanks

 

[linney]

Have you recently updated any Video drivers?

Help on odd behavior of XP desktop
thread779-637644

Maybe SP2 might fix it.

Some general things to try.

See if System Restore will get you back to a restore point before your problem with Explorer.

Try Safe Mode (Do you have this problem in Safe Mode?).

Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp