Hi all,
I have a few users who had received an email which is suppose to come with an attachment. The attachment is just a small excel file. However, only one user did not get the attachment although she got the email like the rest. She is currently using Outlook Express 6 while the rest of my users are having either Outlook '97 or Outlook Express 5. This happens only to emails coming from a particular sender, and yet she had not experienced this problem from other senders. When one of my other recipients forwarded her the same email, she got the attachment.
What can I do to rectify this problem? Please advise. Many thanks!
I have a few users who had received an email which is suppose to come with an attachment. The attachment is just a small excel file. However, only one user did not get the attachment although she got the email like the rest. She is currently using Outlook Express 6 while the rest of my users are having either Outlook '97 or Outlook Express 5. This happens only to emails coming from a particular sender, and yet she had not experienced this problem from other senders. When one of my other recipients forwarded her the same email, she got the attachment.
What can I do to rectify this problem? Please advise. Many thanks!