Exclusions

[TechSuppSwany]

Hi

We are currently using ePO 3.5, Groupshield 6.0, and VirusScan 8.0. The environment mainly consists of 2003 servers and Windows XP workstations. The problem I'm having is with the Exclusions on our servers. I've been using ePO since Mcafee lunched it as an upgrade to Management Edition, and have always used Exclusions, however, even though the exclusions have been set on the ePO server, and have been successfully applied to the Servers, some of the excluded directories are still being scanned when accessed.

Anyone have any suggestions

Thanks
Alan

 

[TechSuppSwany]

The Exclusions issue has now been fixed, Downloaded and installed Patch 10 for VirusScan Version 8.0i

ISSUE:
When a system was under considerable file I/O stress, and the path information of a file was not examined correctly by the exclusion library, an excluded file or a file inside an excluded folder could be scanned.

RESOLUTION:
The exclusion library has been updated to ensure that file path information is examined correctly under any stress condition.