Exclude Mailboxes from Cleanup Process

[jlmartini]

I followed the instructions in KB288115 and created a new policy for excluded users. When you do the custom search, the accounts are not listed. The instructions say: "verify the correct accounts were found". Which I couldn't do but continured.

I then followed the rest of the instruction and set the priority higher than any other policy. Once the policy ran over the weekend, my second cleanup policy did not run, but I got a report that 44 mailboxes were processed, but nothing was moved or removed, due to the higher policy was a report only.

I am confused on how to exclude users and then have the non-excluded users policy run.

Any help or guidance?????