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exchange slow to open attachments
- Thread starter tangostar
- Start date
Hello tangostar,
This is too little information to try and help you. Try to give as much information as possible about your environment, Exchange service pack, is it a domain controller or member server, client machine config. (OS, Outlook version, speed of NIC, etc...), network type, etc...
Given that, here are some thoughts:
During high use periods, there may be a slow response because bandwidth issues, high disk writes on the Exchange server, and attachment size.
Wyz
This is too little information to try and help you. Try to give as much information as possible about your environment, Exchange service pack, is it a domain controller or member server, client machine config. (OS, Outlook version, speed of NIC, etc...), network type, etc...
Given that, here are some thoughts:
During high use periods, there may be a slow response because bandwidth issues, high disk writes on the Exchange server, and attachment size.
Wyz
- Thread starter
- #3
Attachment Size does not appear to be an issue. Small and Large are both slow to open.
The network is W2k running in mixxed mode. the server is W2K SP4. Exchange W2K is SP3 and all patched up. Single Back end Memeber Server. 100BaseT network. Clients are Local.
The slow response time only effects a few people. It isn't a system wide slow down.
The network is W2k running in mixxed mode. the server is W2K SP4. Exchange W2K is SP3 and all patched up. Single Back end Memeber Server. 100BaseT network. Clients are Local.
The slow response time only effects a few people. It isn't a system wide slow down.
Hi tangostar,
Are some of your clients running Outlook 2002? This seems to be an area of concern in some cases. Is this affecting the same people time and time again? Have you any monitoring of the Exchange environment that might tell some information (disk writes, messages submitted, messages received, processor load, and bytes total per second)
Anti-virus apps sometimes cause problems - although these are generally across the entire email domain.
I have seen at least once where the NIC on an Exchange server was misconfigured (half duplex was the issue I believe).
Disk space on the Exchange server is sometimes an issue, but generally affects the entire email domain.
Just some ideas and maybe some things to check out.
Let me know,
Wyz
Are some of your clients running Outlook 2002? This seems to be an area of concern in some cases. Is this affecting the same people time and time again? Have you any monitoring of the Exchange environment that might tell some information (disk writes, messages submitted, messages received, processor load, and bytes total per second)
Anti-virus apps sometimes cause problems - although these are generally across the entire email domain.
I have seen at least once where the NIC on an Exchange server was misconfigured (half duplex was the issue I believe).
Disk space on the Exchange server is sometimes an issue, but generally affects the entire email domain.
Just some ideas and maybe some things to check out.
Let me know,
Wyz
- Thread starter
- #5
As far as resources go it should have plenty. It has over a GIG of memory and lots of disk space. the OS runs on a Mirror and Exchange on a RAID 5.
I use Scanmail for Antivirus.
It doesn't seem to be a time of day or even that the cerver is over worked at that particular time.
Event show nothing.
I use Scanmail for Antivirus.
It doesn't seem to be a time of day or even that the cerver is over worked at that particular time.
Event show nothing.
- Thread starter
- #7
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