First of all. make sure that you have installed Microsoft Outlook client 2000-2003 right on the Exchange server (it works best, this way as you have to be logged on as an Administrator before you run installation of the client).
After this done, make sure that you are using Admin profile (control menu->Mail-->profiles)and you have to be a member of the Enterprise Exchange Domain and Admin group(just in case). Go to Exchange System Manager and right click on the Mail-Domain-Server name-->properties-->Security-->Assign full permissions for Admin/Administrator).
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