I have Exchange 5.5 on NT4, a user with NT4 has lost all sent items from 2002 and nothing else. They were not deleted and Archive is not turned on, the user is the only person with access to the pc.
When you are in the sent items folder, go to view make sure you can view messages.
Also ensure that there are no filters or rules in place and that the "find now" or "find" option is not open.
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Looking for the best answers:
faq222-2244
Keeping your system clear of malware:
faq608-4650
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Dont forget to post back with the eventual resolution.
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Are you strring the messages on the Exchange server or in a PST?
If I was you I would run a search on the entire mail box for these messages as users don't always tell the truth. It is possible that they have moved them to another folder - which is what I'd hope for otherwise you can get them back from your backup.
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