Create an Internet email account on the Exchange server (On the File menu in Exchange Admin select 'New Custom Recipient...' and then 'Internet Address') and configure it as the alternate recipient on the user's mailbox (you have a choice of still having a copy of the email stored in the mailbox or not).
After that we go back to the Internet email account we just created and in the Advanced tab select 'Hide from Address Book' so it's not visible (as it's just there for forwarding) - you have to do this after making it an alternate recipient not before otherwise you won't be able to select it from the address book in order to make it an alternate recipient.
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