Exchange 5.5 Admin tools

[HeyBatr]

I am having an issue with the Exchange 5.5 Admin tools. Some of my administrators can make user mailbox changes from the admin tools installed on their desktops while others either must go directly to the Exchange server or RDP into another server with the admin tools installed. When you make a change and try to save it tells you that you do not have permission to do so. We are all members of the same security groups. Any thought would be helpful! Thanks in advance...

Michael Hinchee
MHinchee@Hinchee.net

 

[devastator]

Do you have SP4 or the same SP for Exchange Administration loaded on each client station?


Dev

 

[HeyBatr]

I am pretty sure the server is SP3...not sure about the clients...would this cause the conflict if the SP levels are not the same?

 

[devastator]

Can't say for sure, just making a suggestion. I ran into a similiar problem with one pc and as soon as I loaded SP4, I could connect and make changes. Never really looked into it more past that because it worked and I had wasted enough time on it.

The other client loaded and could make changes fine and it had SP4 on it. It was later that we decided to have another station be able to make changes with the admin client loaded that I ran into the above scenario.....


Dev

 

[HeyBatr]

I will try your suggestion and post the results. It is surely worth looking into. Thanks for your thoughts.

 

[Grenage]

Ensure that the users having trouble are setup as Service Account Admins. This is easily enough set by going into exchange administrator and then clicking on your domain name in the left window. Then go to File/Properties to view the permissions window.

Good Luck.

 

[HeyBatr]

Thank you I will look into your suggestion as well today.

 

[HeyBatr]

Thank you to all that responded. The actual issue was resolved by making sure the site and organization levels had the same permissions. The organization level had the proper permissions but the site level did not. Therefore the rights did not trickle down. Have a great holiday!