Exchange 2k local msg. delay

[cybersaur]

We just experienced a 13 minute message delay between being submitted to the categorizer and local delivery.
This was for an internal office email.
The server is a brand new Dell PowerEdge P4 with 1gb RAM and LVD320 SCSI drives running Windows 2000 and Exchange 2000 (no other software installed).
Any ideas what could cause a 13 minute delay before (local) delivery?

Thanks,


Trent
Network Admin

 

[nhidalgo]

did you ever find out what the cause was? I have the same problem. My messages just sit in the PreSubmissionQueue. It is usually a 5-10 minute delay, even if the message is sent to someone on the same server.
Exch 2k service pack 3, post sp3 rollup applied
windows 2k service pack 3
Antigen 7.5 antivirus.

Any help would be great.
Nick

 

[xmsre]

Turn up diagnostic logging on the categorizer and see if you are getting 6004 retryable errors.

 

[cybersaur]

Nine times out of ten it is a DNS problem. I'll try to get more specific info on what we did to correct the issue. As I recall it was a very minor fix.




Trent
Network Admin

 

[cybersaur]

Have a look at the check box on the Default SMTP Virtual Server Properties page. I think we had checked Requires TLS encryption and had a problem until we un-checked it.



Trent
Network Admin

 

[nhidalgo]

I am getting the following error since i turned up logging. Maybe this is part of the problem.

Event Type: Warning
Event Source: MSExchangeTransport
Event Category: Exchange Store Driver
Event ID: 350
Date: 1/8/2004
Time: 8:05:48 AM
User: N/A
Computer: MAILSERV
Description:
Function HrGetBinary( ... IMMPID_EMP_ORIGINAL_P1_RECIPIENT_LIST ...) failed with error 800300fd when setting original envelope recipients on messsage .

 

[nhidalgo]

cybersaur

I checked the smtp virtual server settings and Requires TLS encryption was not checked.

Nick

 

[nhidalgo]

I got this resolved yesterday. It turns out that the version of antigen(antivirus) that i was running was a release canidate and was causing the problem. I upgraded to antigen 7.5 and all mail started flowing through instantly again. Thanks for the replies.

Nick