Exchange 2k Information store not seen

[pctekk]

We had to recreate our store and now when you try a backup you cannot see the information store now
and we tried all the support options(this was working before we had to recreate the store)

Thanks

 

[Qdog]

To backup Exchange 2000 IS:

-You have to have Exchange System Manager installed on the Backup Exec server and service packed with the same Exchange service pack that is applied on the Exchange server. This is to ensure that the Exchange System Manager .dll files are the same version as the ones on the Exchange server.

-Need the Agent for MS-Exchange to show up in Help|About Backup Exec. Then in Tools|Options|Exchange tab you would need the checkbox 'Enable Exchange Support' checked.

-Need the Remote Agent installed on the Exchange server.

-Backup Exec services account should be a member of Administrators and Domain Admins groups.

-Within Exchange System Manager you delegate control to the Backup Exec services account as Exchange Full Administrator at Org level.

-Finally, if after everything above BE stiiilllll cannot see the IS and assuming that both servers are Windows 2000:
-On the Backup Exec server running Windows 2000:
1. Close Backup Exec(BE) and stop all BE services.
2. Open registry, HKLM/Software/Veritas/Backup Exec/Engine/NTFS, doubleclick Restrict Anonymous Support and change the value from 0-->1.
3. Create a new DWORD in the NTFS key called useAdSSCheck with value of 0.
4. Close registry editor and start BE services.
-On the Exchange server running Windows 2000:
1. Stop the Backup Exec Remote Agent for NT/2000 service.
2. Follow step 2 above.
3. Start the Backup Exec Remote Agent for NT/2000 service.

-Last suggestion: logon as the Backup Exec services account when configuring/creating backup jobs.

See now if you can see and bkup the IS.

 

[pctekk]

Did everything above before, only thing i did now was add
useAdSSCheck.

Only thing is we have been using the domain admin account that has been working fine but apart of several groups.

I added the useAdSSCheck and changed the restrict anon again but still can only see the system state, and mailboxes
no IS

now what Qdog ??
thanks

 

[Qdog]

Do you have the right license? Agent for MS-Exchange will not backup Exch2K; need Agent for MS-Exchange 2000.

Good luck!

 

[pctekk]

Yes definetly. Like i mentioned, it was working fine, could see it all, but then had to recreate the store and now it wont start on bootup either, so we have to manually
start it, but we can see the system state/mailboxes fine.

should i recreate another be account and do all the permissions over ??
I did try all the tech notes related to not seeing the IS(local restrict anonymous etc...)

thanks Qdog

 

[pctekk]

In version 9.0 i can see public folders and mailboxes though but still no IS

is there a reason that you can see both of those and 8.6 i can only see mailboxes??

thanks