Excel not printing Duplex?

[Tsone]

I have a customer who is trying to print a workbook in duplex mode to our printer. I have checked all the settings, they appear correct, however it will not print in duplex mode?

Any thoughts?

Regards,

Patrick

 

[Wray69]

Did you try these steps?

Open your workbook.
On the File menu, point to Print, and then click Properties.
On the Layout tab, select the one of the duplex options, and then click OK.
Click OK in the Print dialog box.
Repeat these steps for every sheet in the workbook.

When you print your workbook, all worksheets are printed with the duplex option.

Regards,

Wray

 

[SteveBausch]

Which driver is residing on their system? Is that the correct driver?

 

[Tsone]

I have checked the drivers on their system, as well as mine and they are the up todate drivers for that printer. I am going to try to set duplex on all worksheets and see how that goes sometime this afternoon after I go get some lunch. I will let you guys know if that works.

Thanks again.

Patrick

 

[Tsone]

Nope, no luck, I tried to set each worksheet to duplex and it did not work either?