Today i had the doubtfull pleasure of helping a customer whose public folders were all deleted.
The signs were all bad: their latest successfull backup of public folders was from friday last week, this weeks backups were all incomplete, i.e. public folder was not on one session.
What I didn't know, and the customers admin neither, was that if the public folder directory is missing, restore will not work either. Imagine my surprise!![[evil]](/data/assets/smilies/evil.gif "[evil] [evil]")
Why on earth is a backup solution NOT able to recreate the public folder directory before recreating the items therein. I am cursing this piece of backup software.![[mad]](/data/assets/smilies/mad.gif "[mad] [mad]")
Luckily, I had the public folder directory and permissions exportet recently, so we "only" had to recreate some 270 folder by hand. Great! Another great thing about having to recreate the folders manually is that the exported list does not tell me what kind of objects the folder store (Calendar-, Tasks-, Notes-Items) so we had to guess some times what would make more sence.
I can only hope, that any ARCserve 2000 user out there, backing up Exchange 5.5 public folders, that they have a detailed documentation of their public folders and that they do not have thousands of 'em, if they ever should get into the same shitty situation.
This illustrates, how important it is, that whichever backup solution is being used, it must be able to handle disasters like this. Try before you buy.
My mood right know is somewhat tense.... Restore is finally working, but with the "speed o' light"... stunnig 0,3MB/Minute.
Cheers
Knutern
The signs were all bad: their latest successfull backup of public folders was from friday last week, this weeks backups were all incomplete, i.e. public folder was not on one session.
What I didn't know, and the customers admin neither, was that if the public folder directory is missing, restore will not work either. Imagine my surprise!
Why on earth is a backup solution NOT able to recreate the public folder directory before recreating the items therein. I am cursing this piece of backup software.
Luckily, I had the public folder directory and permissions exportet recently, so we "only" had to recreate some 270 folder by hand. Great! Another great thing about having to recreate the folders manually is that the exported list does not tell me what kind of objects the folder store (Calendar-, Tasks-, Notes-Items) so we had to guess some times what would make more sence.
I can only hope, that any ARCserve 2000 user out there, backing up Exchange 5.5 public folders, that they have a detailed documentation of their public folders and that they do not have thousands of 'em, if they ever should get into the same shitty situation.
This illustrates, how important it is, that whichever backup solution is being used, it must be able to handle disasters like this. Try before you buy.
My mood right know is somewhat tense.... Restore is finally working, but with the "speed o' light"... stunnig 0,3MB/Minute.
Cheers
Knutern