Jenniferlynn
Technical User
Please can someone help me?!
I do technical support for a company who send out software, programmed in Visual Basic 6. We have just release a new version of the software and so all the lovely new errors are starting to come in!
We have had a couple of users on the phone, one using Windows XP and the other using Windows 2000 with the following error message when trying to install the software:
Error 1722 There is a problem with this windows installer package. A program required for this install to complete could not run.
I have tried uninstalling and installing again and have searched for information but at the moment cannot find any consistent information. One suggestion was to install the latest version from Microsoft, installer 2.0 but I thought Windows XP already incorporates this version.
Any help would be greatly appreciated!!
Thank you
I do technical support for a company who send out software, programmed in Visual Basic 6. We have just release a new version of the software and so all the lovely new errors are starting to come in!
We have had a couple of users on the phone, one using Windows XP and the other using Windows 2000 with the following error message when trying to install the software:
Error 1722 There is a problem with this windows installer package. A program required for this install to complete could not run.
I have tried uninstalling and installing again and have searched for information but at the moment cannot find any consistent information. One suggestion was to install the latest version from Microsoft, installer 2.0 but I thought Windows XP already incorporates this version.
Any help would be greatly appreciated!!
Thank you