error : windows installer could not be accessed

[avjoshi]

Hi folkes,

I am having tough time installing MS Office on my machine. I have windows XP home edition on my Desktop. Every thing was working fine untill I decided to install symantec - norton virus and internet recently.
Since then I have to deal with one or the other problem every day. My latest .. I can't install any new software. I gate the installer error, "windows installer could not be accessed".
How can I resolve this problem. I need to install the MS office urgently because I am awaiting a few important documents.

I would appreciate any help on this.

Thanks.
AJ


Anand

 

[JFBouchard]

Hi, try this:

http://support.microsoft.com/?kbid=324516

Hope this helps. Please let know if this resolve your issue

Jeff

 

[bcastner]

Let me add this suggestion to that of Jeff Boucard above if using XP and Service Pack 2:

http://support.microsoft.com/default.aspx?scid=kb;en-us;885894