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Error when trying to manually reseting IP Office 406 V2 2

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kuchulane

MIS
Joined
May 7, 2008
Messages
42
Location
GB
Hi all.
I am trying to manually reset the operational softwware from the HyperTerminal program.

I have attached the serial cable to the DTE port of IP Office 406 V2 exchange.Port Setting are

Bit per second: 38400
Data Bits: 8
Parity: None
Stop Bit: 1
Flow Control: None

When I try the "AT-X" or "AT-X2" or "AT-X3" commands, I get "ERROR" in responce.
But the "AT" returns "OK".

The client pc is assigned a Static IP and has software version 3.0 installed and BOOTP entry of this exchange in it.
I have copied the results from the HyperTerminal screen.

LOOPTEST

Programming FPGA ...
FPGA Version 0xFC
CPLD Revs: 0xC1 0xD4
CardID: 0x3A Modules: 0x66
Expanding MPPC image ...

Expansion complete

Alarm Logging enabled (max entries=20, in use=20)
NoCacheStaticHeap=2870392 NoCacheDynamicHeap=1258376 Overflow=0
Constructor StaticHeap=-59218396 DynamicHeap=50324272
Factory Test Status 00000001
Product Variation Status ffffffff
Small Office Gateway Status ffffffff
found FLASH file: ..\modem\zmbin004.s37, len=790
found FLASH file: ..\modem\mcode.bin, len=40000
found FLASH file: ..\vcomp\48105ak.310, len=e2
found FLASH file: ..\vcomp\48105ae3.312.03, len=1ee4e
found FLASH file: ..\platform\onehz.bin, len=3e80
found FLASH file: ding.pcm, len=40a
found FLASH file: ..\vcomp\482ak.311.09, len=10e
found FLASH file: ..\vcomp\48204ae6.311.09, len=1da6a
Re-programming FPGA ...
FPGA Version 0xfe
DCP interface (Hatric v4) detected
htl 00010000 hth 20600000
Broadcom Switch Mode was 0xf5 now 0xf6
EthChipRevId: 0x37 EthPhyId: 0x004062b3
MODULES=0x66
SLOT A: ISDN BRI Module Added (must be quad!)
SLOT B: PRI30 Module Added
DU_SLICOFI2: chip version: V1.5
PotsExpModule created
ConferDSP::ConferDSP (base=0x40031400)
DownloadHub: &fef66dd0: port_count=#8.
#0: port=&fef6f9b0 renderer=&fef67a98 sequencer=&00000000.
#1: port=&fef6eb70 renderer=&fef67904 sequencer=&00000000.
#2: port=&fef6dd30 renderer=&fef67770 sequencer=&00000000.
#3: port=&fef6cef0 renderer=&fef675dc sequencer=&00000000.
#4: port=&fef6f290 renderer=&fef67448 sequencer=&00000000.
#5: port=&fef6e450 renderer=&fef672b4 sequencer=&00000000.
#6: port=&fef6d610 renderer=&fef67120 sequencer=&00000000.
#7: port=&fef6c7d0 renderer=&fef66f8c sequencer=&00000000.
No Modem fitted
VComp chips detected as 482 (0xa5a5 read at 0x400800f0)
Vcomp_PCB0: Found voice compressor 0
Vcomp_PCB0: Found voice compressor 1
Vcomp_PCB0: Found voice compressor 2
Vcomp_PCB0: Found voice compressor 3
Vcomp_PCB0: Found voice compressor 4
Vcomp_PCB0: Found voice compressor 5
VComp_PCB0: Num VComp channels available = 24
SEC Lite: Initialisation OK. Base = 08020000
Unit warm start = 0
RouteSystem::Starting DHCP Server...
RouteSystem:: LAN1 ipaddr=C0A82A01 ipmask=FFFFFF00
Configuration::Attempting to read from FLASH...
FlashConfigIO::Load(0)
Set name to 00E007031351
Diffserve settings - VAL=b8 MASK=fc
DHCP Address LAN2 Changed
Configuration::Complete
Platform::Discover TDM Attached Units...
DU_SLICOFI2: chip version: V1.5
DU_SLICOFI2: chip version: V1.5
Platform::Discover Possible LAN Attached Units...
IPOFFICE: Wed 2008/7/9 16:21:25 FreeMem=49058620
Firewall Validating LAN1
Checking WAN
IPSecMng::Starting IPSec module...
0: PCM=fffff8f4 ALaw=69
1: PCM=12a9 ALaw=87
2: PCM=2280 ALaw=b4
3: PCM=2891 ALaw=b1
4: PCM=1e31 ALaw=8b
5: PCM=07bb ALaw=eb
6: PCM=fffff434 ALaw=12
7: PCM=ffffd8db ALaw=36
8: PCM=ffffd6ee ALaw=31
9: PCM=ffffe2a5 ALaw=08
ISDN Line 1 Setting TEI to 0
Peb::Configure type 5
ISDN Line 2 Setting TEI to 0
Peb::Configure type 5
ISDN Line 3 Setting TEI to 0
Peb::Configure type 5
ISDN Line 4 Setting TEI to 0
Peb::Configure type 5
CREATE POTS extn 2 slot 0 chan 0 shift 0 add 9>>> DIGITAL DCP 8: slotNum=1 de
vno=3
RasServer::Starting...
Added ACDQueue to Main
Inband Exception Handling Enabled
Initialisation complete starting TA

LINE 5 IS DOWN
Slot B, Falc 5: LOCK RAI crc=1 set=0 FMR1=48 FMR2=83
AT
OK
AT-X
ERROR
AT-X2
ERROR
AT-X3
ERROR

Please help.

Many Thanks
 
do you hit the esc key when you restart it?
It looks like it just boots up normally because you don't get the LOADER message

Joe W.

FHandw., ACA, ACS

If you can't be good, be good at it!
 
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