Error when attempting to view a report using WCS

[hcsd]

I have installed Web Component Server and IIS ver. 5. IIS is working properly and I can access HTML pages just fine. But, when I attempt to view a CR 8 report the viewer comes up and then I receive the following error.
"Internal error. Please contact your system administrator.[Connecting to page serverageServerName]"
It does not seem to matter which viewer I use the message is always the same.

 

[SHG]

Hi,

Please ensure that both the Page Server and Web Component Server services are running. If they are already running and you still get the error try running the Page Server service under a domain administrator account instead of the default system account.

If it still doesn't work then you may want to try running the page server as a process instead of a service. You can find information on how to do this on the Crystal support site.