Error: There is a problem with this windows Installer

[guru321]

I get a message on one of the Win2000pro machine while installing AutoCad2004 .The Error is like "Error 1723 .There is a problem with this windows Installer Package .A dLL required for the install to complete could not be run ". I have installed latest service pack3 for windows 2000 .Also try to run with Administrator Previllage
But still same problem .Any help will be appreciated

 

[beerhunter2]

When you say one of the Win2000pro machines, are we to assume that you have installed successfully on other Win2000pro machines?
Is it Happy Hour yet?

 

[guru321]

No , This is the first one i haven`t installed on any yet ?

 

[beerhunter2]

I found this fix for another software's Windows Installer problem. It may relate to yours as well. Can't hurt to try.

In order to fix this problem, you must modify you path statement in Windows 2000 to include %SystemRoot%\System32\Wbem because this is where Windows 2000 needs to look for certain .exe files during the agent installation.

Just append this %SystemRoot%\System32\Wbem path to your already existing statement. An example would be
%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem

You can get to your path statement in Windows 2000 by going to the Advanced tab under System Properties and selecting the Environment Variables option. In the System Variables you will find the path statement.
Is it Happy Hour yet?

 

[guru321]

Thanks for you suggestion .I will give it a shot