error message with usb jump drive 1

[shudrod740]

I have a usb jump drive named scandisk and I am having trouble using it in office 2003 in xp pro. I have a dell optiplex pent. II 450 mhz and 256 mb ram. I was trying to save my work in word to the jump drive and I got an error messages stating" Warning: Make sure drive is not damage or full.", and drive is brand new. I cannot understand why I cannot save my work on the jump drive. I had ruled out the slower usb root hub of 1.0 as the problem because it is downward compatible and my friend has a optiplex pent III with the same usb root hub speed. What is going on here hardware or software?

 

[linney]

Microsoft Office Assistance: Troubleshoot saving files

http://office.microsoft.com/assista...010227121033&QueryID=TTn8_XFoV&respos=11&rt=2

Has the drive been formatted?

Can you write and save other files to it, what file system is it?

USB not recognized by all accounts- only administrator
thread779-850105

General USB troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310575&FR=1&PA=1&SD=HSCH

HOW TO: Disable the Use of USB Storage Devices in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q823732#3

AutoPlay intermittently does not detect removable media or digital cameras

http://support.microsoft.com/default.aspx?scid=kb;en-us;822660&FR=1&PA=1&SD=HSCH

314634 - Windows XP Does Not Detect Your New USB Device

http://support.microsoft.com/default.aspx?scid=kb;en-us;314634&FR=1&PA=1&SD=HSCH

USB device does not function after connecting device to a Windows XP Service Pack 2-based computer or to a Windows XP Tablet PC Edition 2005-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;870893&FR=1&PA=1&SD=HSCH

A USB 2.0 hub may stop working when you disconnect a USB 2.0 printer from your Windows XP-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;895962&FR=1&PA=1&SD=HSCH

In the BIOS settings for your computer, load the 'Fail-Safe' default settings, and then reactivate the most frequently used options such as USB Support.


Any Group Policies in place?

Users cannot access "Safely Remove Hardware"
thread779-1131505

 

[shudrod740]

linney I am confused again because I tried it on another machine Dell gx270 pent. 4 and the jump drive saved the work instanly. Do you think my office 2003 is corrupt.

 

[linney]

Can you clear up the age of the machines involved, you have mentioned Pentium 2,3 and 4, which indicates older machines may be a problem?

In the Pentium 2, is the Bios setup for USB support?

In the Help menu of Office programs there should be a "Detect and Repair" option.

When this USB drive is connected what does Disk Management say about it? Type compmgmt.msc in the Start Run box.