Error Message...I don't know what I'm doing...!!!! 1

[marlenemariew]

Look, I am new to the IT Department at work. This is only my second week. On top of this, I have very little experience in this field. I have a User here that when she tries to access QuarkXpress, she gets an error message that states: You cannot run Quarkxpress on a locked volume (83). The guy that has been training me is out of town and she needs to work on something urgently. PLEASE someone just give me guidance.

 

[Foamcow]

What platform are you using? Windows? OSX? OS9?

Sounds like you are trying to run Quark from a CD or something, but that's not possible really. I think even OSX has an installer.

Does the user have write permissions for the drive that the Quark application is on?

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[marlenemariew]

She did not have user rights. She had only read rights. So I changed it. Thanks for your input. That's exactly what the problem was.