Error: H323 Gatekeeper active but no H323 Extensions present (9.1)

[nLeo]

Howdie!
This is new believe it or not..
there are 2 extensions plugged in (call each other ok)
TAPI cannot see any.
and I see this error...
Anything silly I am missing out on?

Have a nice day!
Leo

 

[snowman50]

Howdie

That's because there are no ip phones installed.

Unticked the h323 gatekeeper and the error will go away

Or plug in ip phones and register ip phones.

Hope this helps.

 

[nLeo]

Thank you...
Line 1 VOIP H323 Gatekeeper Enable is unchecked...
still error :?

Phones 9508

I wonder... need licenses? what else?

 

[snowman50]

Check lan1, and lan2 VoIP tabs.
There is a gatekeeper on both off these LAN ports.

If you click on the error it should take you to the section that's causing it.

 

[nLeo]

Yes you were right thank you.
The problem started when installing TAPI..

unable to retrieve user list from ip office

I can't get around this error and thought it was related

 

[amriddle01]

TAPI is disabled by default in 9.1 I believe, you need to enable it

 

[nLeo]

yep done it
now still not seeing users in TAPI install.. but disable windows firewall and you see them..
wonder ewhich exeption...

 

[amriddle01]

run the batch file for the exceptions...

 

[nLeo]

thank you!