Error 619 connecting to PPTP VPN with XP

[towntopic]

I've set up our server for VPN using PPTP and can connect to the server using 2000pro clients, but when I try to access the server through VPN with XP pro clients I receive Error 619. I've made sure to disable Norton which didn't help. I've looked to Microsoft for help and nothing has worked. Has anyone run into this before? Thanks for any info.

 

[ChicagoTechNet]

quoted from

http://www.chicagotech.net/

Error 619: 1. The port was disconnected (or Error 645, Dial-Up Networking could not complete the connection to the server and Error 930, The authentication server did not respond to authentication requests in a timely fashion. The Event Viewer shows: Event id: 20073, Description: The following error occurred in the Point to Point Protocol module on port: port number, UserName: user name. The authentication server did not respond to authentication requests in a timely fashion). When using VPN to access a remote network, W2K clients mat get above errors but not win9x and ME clients. This issue occurs because the VPN server hasn't registered in Active Directory.
2.You get this message when connecting via cable modems, dial up DOESN'T have any issues.

Resolution: 1) This problem most likely is secure issue such as unsecured password. So, check the settings.
2) It could be the hardware issue. Try to re-setup the device or download the new driver or just reset the devices such as modem and router.
3) Reapply the service pack
4) If the RRAS is in a domain network, add the VPN to the appropriate group. To do this, go to Active Directory Users and Computers>domain name>Users, double-click the RAS and IAS Servers security group. Select the members and add the VPN server to this group. 2) Type netsh ras add registeredserver at a command prompt (registeredserver is vpn server name), and then press ENTER.


Robert Lin, MS-MVP, MCSE & CNE
Windows, Network and How to at

http://www.ChicagoTech.net

 

[towntopic]

Robert-

Thanks for the info...I actually found this out on the web The VPN server has been assigned to the RAS and IAS Servers security group. I tried the "netsh ras add GODZILLA (servername) and it didn't recognize the command. I can't imagine it being an unsecured password b/c I used my login / password / domain on a Win2000 pro computer and had no problem. This problem only seems to be present when connecting through XPpro.

In resolution 3 you suggest reapplying the service pack. Is this for the Server or for the client? I'll try resetting the router to see if that helps. Any other thoughts are welcome and thanks a ton for your info.

 

[towntopic]

Reset the router and have played around with my NIC that would be connecting to the VPN but still can't get it to connect. Again using the same log on information I have no problem on a Win2000 pro machine, but no luck on XP.