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Error 481

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JBA1213

Technical User
Dec 6, 2002
14
US
I am trying to open a word document from Outlook. This is from a Template. I cannot open it without getting this error ( 481). It will open a VB window. If I say OK, it will then allow me to procede. If I cancel it then hangs Word. I can open this file on other machines. I had recently re-Built the machine in question. It is definatly not profile related. I can open the file on my machine under the clients profile. I cannot open the file on the clients machine under my profile. Any help would be appreciated. Tech Net says to look for SQL server. The client does not have this installed.
 
share-level password related maybe?
Are there any win 98 or 95 machines involved? pbxman
Systems Administrator

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Win 2k machine only. The client is the Admin to the machine.
 
I guess i dont understand the problem. You get 481 when opening a word attachment in outlook - and the attachment is a template for something?

Do you have the template on the client machine too? pbxman
Systems Administrator

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No sure if the template is present on the clients machine. She will be out until January 6th, 2003. As soon as she comes back I will check to see if it is present. It is a word document that she is trying to open.

Have a Happy Holiday!

John
 
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