hi, i am good with pcs but honestly i don't know alot about printers. All i do is print documents and change ink cartridge and that is about it. It is probably cause i never tried repairing a printer anyway. The other day i purchased an ink cartridge black indivudal ink code T0711 I followed the exact procedure on replacing ink using the utility available in control panel, printers etc. When it says insert ink cartridge I did so and it comes to wizard where it displays charge ink then suddenly it displays incompatible ink. I tried using the printer's buttons to replace ink still same result.
The ink is genuine from epson £10. This printer is just nearly older than 12 month, i so wish it was under warranty I could have taken it back for repair. I mean through out this period I only installed one ink cartridge and used samples at first. I mean I didn't even use this that much and it has problem. When the ink was installed the on and stop ink light were flashing, I know you have to wait about 2.5 mins for ink to charge and i did but still nothing. I mean I can't change amount of copies I want it is like it is frozen. Somehow it does scan, it can't copy or print.
And another thing when I used to turn on my printer before it used to make some sound usual and then it was like the print head goes from one side to the other it doesn't do that now.
Do you think it is because when my ink run out I left it there for a while I didn't replace it quickly.
please i hope you take the time in helping me with this, i do really appreciate it. I would take it to repair but i cannot afford it and it will cost probably more than the printer.