Hello everyone -
Working with our business provider to remove an EPN and have hit a snag.
I was instructed to remove all stations from the EPN, then remove all station boards. At this point, EPN showed the Expansion Interface, Call Classifier and Maint/Test boards and nothing else. Display alarms and display events showed no records for the EPN.
Provider instructed me to busyout and remove the fiber link. This completed with no problem. The next step was to remove the boards in the EPN via change circuit packs - no boards showed up in this screen - perhaps due to the fiber link already being gone?
Final command was to remove the SNI card at the PPN and use the change circuit pack command to delete the sni location. Got a 'cannot remove card that is physically inserted' response...but the card is removed.
Is there any way to clear this so that I can finish removing the EPN from the system?
Thanks in advance for any help
- Mike
Working with our business provider to remove an EPN and have hit a snag.
I was instructed to remove all stations from the EPN, then remove all station boards. At this point, EPN showed the Expansion Interface, Call Classifier and Maint/Test boards and nothing else. Display alarms and display events showed no records for the EPN.
Provider instructed me to busyout and remove the fiber link. This completed with no problem. The next step was to remove the boards in the EPN via change circuit packs - no boards showed up in this screen - perhaps due to the fiber link already being gone?
Final command was to remove the SNI card at the PPN and use the change circuit pack command to delete the sni location. Got a 'cannot remove card that is physically inserted' response...but the card is removed.
Is there any way to clear this so that I can finish removing the EPN from the system?
Thanks in advance for any help
- Mike