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Epicor 9 right click email from customer and contacts not working

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SLowden

SLowden

Technical User
Joined
Nov 28, 2011
Messages
2
Location
GB
Using 9.05.701
Company has SMTP settings entered
Users have email addresses defined

Right click on the customer email address field and the option to email is greyed out and I cannot get it operational....any hints/tips on what may be the issue?
 
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