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Empty Vector shows up in events log

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abacks

Vendor
Dec 9, 2002
84
US
Vector 81 shows up in the event log

81 No digits collected 15/3 17 09/16/09:39 09/21/16:31 19
81 No digits collected 15/4 17 09/16/09:39 09/21/16:31 19
81 No digits collected 15/5 17 09/16/09:39 09/21/16:31 19
81 No digits collected 6/16 100 09/21/12:44 09/21/13:36 40

Vector 81 is EMPTY - list usage shows no usage, no VDNs assigned to vector 81. How are these calls and events being generated? How do I find out what the "event data 2" field means?

Thanks

Andy Backs
CBTS
 
VE_NO_COLLDIG (81) /* No digits to compare (none
were collected.

81 is the vector event. 15/3 is vector 15 step 3

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
•Avaya Aura™ Call Center Release 5.2 Call Vectoring and Expert Agent selection (EAS) Reference

Lookup vector events in this document

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
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