Embedded VM - AA greeting issue 1

[VanZenden]

Hi,

When I record a AA greeting with *8101 shorcode, It can't be heard from outside callers, menu selection works.

Emb. VM prompts upgraded.

IP500 R4.2(4).

TIA

 

[tlpeter]

Do you have a time profile ?
You must use a time profile
This have cost me a couple of hours in the past

I did hear nothing but could choose and worked


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[VanZenden]

Thanks for a quick response...
No, I don't have time profiles.

In documentation it doesn't say that time profile is a must, otherwise callers won't hear anything...

I'll try that tommorow

 

[jconrad0305]

if you do not have a time profile the the menu options prompt will be played (*8104). the best thing to do is just record that prompt. ot make a time profile for 24 hours a day and assign that to the first prompt.

ACA & ACS IPO Implementation
ACA IP Telephony

 

[VanZenden]

thx again tlpeter, it works

 

[tlpeter]

I know out of experience

I strugled with it too once when i was in a hurry
So i will never forget it anymore


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!