Embedded MOH 1

[trapshooter]

Has anyone tried to load embedded MOH on a 3300? I can not find anything to get me to the format that Mitel is looking for (WAV, A-law or m-law (G.711), 8 kHz, 8-bit, mono).

 

[TheMitelGuy]

This (and more) information can be found by clicking the help button in the web GUI.


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Audio File Format
The audio file must be in the following format:

WAV, A-law or m-law (G.711), 8 kHz, 8-bit, mono.

Tip: When extracting a file from a CD (for a example, from your corporate Music on Hold CD) using a "CD ripper" application, choose a sampling rate as close as possible to 8 kHz. This should help prevent audio distortion introduced when converting a WAV file from a high sampling rate to a low sampling rate.

When an audio file is downloaded, its audio amplitude is normalized by the controller to ensure uniform sound level and compliance with telecommunications regulations.

 

[kwbMitel]

You can use sound recorder build into Windows

go to File/Properties

Then Select Convert Now

Then Select CCITT u-Law (on format pulldown)

Then Save-As (Recommend name Mitel Format)

Record.

You must select the format before EACH new recording!

 

[trapshooter]

Thanks for the info.