Embedded Music on Hold is provided by an audio file downloaded to the controller. The audio file must be in the following format:
Audio type: Microsoft Windows WAV (.wav)
Audio format: CCITT u-Law or A-Law 8.000 kHz, 8 Bit, Mono
See System Audio Files Update for the maximum size of the audio files. Depends on model of 3300!
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Program Embedded Music on Hold
To program the system Embedded Music on Hold:
Download an audio file using the System Audio Files Update form or Enterprise Manager (see your Mitel dealer for information on Enterprise Manager).
System Options form
Set "Music on Hold" to "Yes".
(Optional) Class of Service Options form
Set Music on Hold On Transfer to "Yes"as desired for each Class of Service.
System Access Points form
Set "Music Source" to "Embedded".