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ECHI Importer tool 1

jimha

Systems Engineer
Joined
Aug 5, 2021
Messages
11
Location
DE
We have upgraded our CMS to R21 and I try to get up our old ECHI importer tool.
CMS (R21) already pipes data on our SFTP Server, our importer-Tool does already connect to our database, but the files seems to have changed in the newer version.
IT#s showing "ERROR converting file. The Filesize is incorrect! " So it seems, the mapping files needs to be changed our something like that.

Does anybody have an idea about it? I don't :)
 
What is the version of your old CMS?
As far as I know, the ECH data format changed if the CMS version is upgraded.
I have a blog for the AvayaECHI tool, you may find some hint from this blog.
 
Thanks for that link, looks promising!
Our old version was R17, so kind of old.
 

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