ECHI Importer tool 1

[jimha]

We have upgraded our CMS to R21 and I try to get up our old ECHI importer tool.
CMS (R21) already pipes data on our SFTP Server, our importer-Tool does already connect to our database, but the files seems to have changed in the newer version.
IT#s showing "ERROR converting file. The Filesize is incorrect! " So it seems, the mapping files needs to be changed our something like that.

Does anybody have an idea about it? I don't

 

[YPC]

What is the version of your old CMS?
As far as I know, the ECH data format changed if the CMS version is upgraded.
I have a blog for the AvayaECHI tool, you may find some hint from this blog.

ECHI Capturing Tool for Avaya

Introduction The AvayaECHI tool captures ECHI data from CMS, then imports the data to database and Splunk. The raw data file is moved to archive directory once the data is sent to database or Splun…

blog.upinget.com

 

[jimha]

Thanks for that link, looks promising!
Our old version was R17, so kind of old.