doubledds
Technical User
- Feb 28, 2006
- 4
Does anyone know if ECH would pick up a Forced Account Code on an outbound call?
thanks
thanks
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
ECH Help please 1
- Thread starter doubledds
- Start date
- Status
-
1
- #2
From my reading, probably not. The CMS data item, DIGITS_DIALED specifically states:
The digits that the agent dialed to originate a call. Trunk access codes, feature access
codes, account codes, and authorization codes are not included.
I also looked through the ECHI manual and found no reference to Account Codes (forced or not).
Call Detail Recording (CDR) does produce data records with Account Codes.
The digits that the agent dialed to originate a call. Trunk access codes, feature access
codes, account codes, and authorization codes are not included.
I also looked through the ECHI manual and found no reference to Account Codes (forced or not).
Call Detail Recording (CDR) does produce data records with Account Codes.
- Status
Similar threads
- Locked
- Question