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EC500 issue

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Rainman10

Rainman10

Technical User
Joined
Nov 19, 2002
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Our system is CM5.2 SP1.

When an outside call is placed to a station with EC500 activated, EC500 pulls the call back from the cell phone like it should, but if all coverage points are busy or have send-all-calls activated there is only dead air and call stays up indefinately.

Does anyone know how to make the caller at least hear a fast busy signal? (like it does when the call orginates from within the same switch)

Thanks for your help,
-Rainman10
 
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If send all calls is activated the call should go directly to coverage. Is that coverage set to go to voicemail?
 
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