DVD Rom keeps bringing up VXD error

[Righty]

I have a comouter that is running Win 98 SE. When I try to run a cd in the dvd player on the Compaq computer, it brings up a blue screen with a VXD error message. Below is the HIJack this log.

Logfile of HijackThis v1.97.7
Scan saved at 2:01:43 PM, on 2/7/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\SA3DSRV.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\COMPAQ\INTERNET\CISRVR.EXE
C:\CPQS\BWTOOLS\BWTRAY.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\GUARDIAN\CMGRDIAN.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\MICROSOFT MONEY\SYSTEM\REMINDER.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\INSTANT UPDATER\RULAUNCH.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OSA.EXE
C:\COMPAQ\INTROREG\NA\IQ\REMIND32.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\CPQS\BACKWEB\PROGRAM\BACKWEB.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://www.websearch.com/ie.aspx?tb_id=%tb_id

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=2c99&lc=0409&s=search&i=enu

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://my.msn.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=2c99&lc=0409&s=search&i=enu

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=2c99&lc=0409&s=search&i=enu

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://desktop.presario.net/scripts...deskredir.dll?c=2c99&lc=0409&s=consumer&i=enu

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://www.websearch.com/ie.aspx?tb_id=%tb_id

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=2c99&s=search&query=%s&i=enu

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant =

http://www.websearch.com/ie.aspx?tb_id=%tb_id

R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\BTLINK.DLL
F1 - win.ini: run=hpfsched
O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\BTLINK.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [Aureal A3D Interactive Audio Init] A3dInit.exe
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [CISrvr Program] C:\COMPAQ\INTERNET\CISRVR.EXE
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\bwtray.exe
O4 - HKLM\..\Run: [OEMCLEANUP] C:\windows\OPTIONS\oemreset.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [McAfee Guardian] "C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\GUARDIAN\CMGRDIAN.EXE" /SU
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Aureal A3D Interactive Audio] sa3dsrv.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\cpqdiag\CpqDfwAg.exe -I
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\AVSYNMGR.EXE
O4 - HKLM\..\RunServices: [McAfee Firewall] "C:\PROGRAM FILES\MCAFEE\MCAFEE FIREWALL\CPD.EXE" /SERVICE
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O4 - HKCU\..\Run: [AOL Instant Messenger (TM)] C:\Program Files\Netscape\Communicator\Program\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O4 - Startup: Reminder-cpq40502.lnk = C:\COMPAQ\Introreg\Na\iq\Remind32.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O8 - Extra context menu item: AltaVista Home -

http://jump.altavista.com/avie5/home

O8 - Extra context menu item: AV Search This Term -

http://jump.altavista.com/avie5/search

O8 - Extra context menu item: AV Translate this Web Page -

http://jump.altavista.com/avie5/babelfish

O8 - Extra context menu item: AV Translate Selection -

http://jump.altavista.com/avie5/babelfish

O9 - Extra 'Tools' menuitem: &AltaVista Home (HKLM)
O9 - Extra button: Translate (HKLM)
O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
O16 - DPF: Win32 Classes - file://c:\windows\Java\classes\win32ie4.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37881.2545138889

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) -

https://components.viewpoint.com/MT...tp://www.space.com/php/multimedia/zoomviewer/

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -

http://207.188.7.150/110fd9c5b80a74e78a15/netzip/RdxIE601.cab

Any ideas????

 

[TekTippy4U]

Not sure this will fix your CD audio problem, but found some tracking software in your log.
The rest of your log looks clean to me..
Relating to these below....go here

http://www.doxdesk.com/parasite/HuntBar.html

and follow the Removal directions
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://www.websearch.com/ie.aspx?tb_id=%tb_id

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://www.websearch.com/ie.aspx?tb_id=%tb_id

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant =

http://www.websearch.com/ie.aspx?tb_id=%tb_id

R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\BTLINK.DLL
O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\BTLINK.DLL

Let HijackThis delete this in your C:\WINDOWS\Downloaded Program Files;
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -

http://207.188.7.150/110fd9c5b80a74e78a15/netzip/RdxIE6...

You also have a bunch of "unnecessary" things from Real Player, MS Office/Works and MS Money and possibly HP printer and even Compaq stuff loading at startup
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O4 - Startup: Reminder-cpq40502.lnk = C:\COMPAQ\Introreg\Na\iq\Remind32.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

F1 - win.ini: run=hpfsched
hpfsched Not required HPFSCHED is a small TSR that will remind you to clean the cartridges in your DeskJet from time to time in order to keep print quality high. It can be removed from the run line in win.ini if you do not want that feature

BTW...Does the DVD Player work correctly?
and Are these Data CD's and or Audio/Music CD's??
and What is the Exact VXD error say??

TT4U

Notification:
These are just "my" thoughts....and should be carefully measured against other opinions.
Backup All Important Data/Docs..All involved shall be spared the grief.