Hi
I am haveing a problem with multiple users on multiple platforms in my company. We are running Outlook 2000 on both Win2k and XP Pro boxes.
Intermittently I get calls from users saying that they are getting duplicate messages. All users have one account each and they are Internet only POP3 accounts. When this happens I notice that two copies of OUTLOOK.EXE are running in the Task Manager Process list. If I close Outlook one stays open. If I kill the still open one and reopen Outlook, the trouble goes away.
I have not been able to find a common usage problem as they are all different users at different times. All service packs are installed and Spyware removal programs run. We use Symantec antivirus.
Any help would be greatly appreciated.
Fc
I am haveing a problem with multiple users on multiple platforms in my company. We are running Outlook 2000 on both Win2k and XP Pro boxes.
Intermittently I get calls from users saying that they are getting duplicate messages. All users have one account each and they are Internet only POP3 accounts. When this happens I notice that two copies of OUTLOOK.EXE are running in the Task Manager Process list. If I close Outlook one stays open. If I kill the still open one and reopen Outlook, the trouble goes away.
I have not been able to find a common usage problem as they are all different users at different times. All service packs are installed and Spyware removal programs run. We use Symantec antivirus.
Any help would be greatly appreciated.
Fc