DUMB question on IP Office

[MWeise]

When outside caller calls into someone and they get there voice mail what button do they push during the message to go to the receptionist? And/or what programming do I need to make one?

Thanks,
Mike

 

[big70]

In the voicemail tab of the user.

Voicemail Reception: Default = Blank
When connected to a User's Voicemail the caller can press 0 to be transferred to either an internal number or external number. Enter here the telephone number to be used. The User should announce this facility in their greeting message, for example "John Smith is not available today, you may leave a message or press 0 for Reception".

Greets Peter

 

[MWeise]

Thanks Peter!! You rock.
Mike

 

[big70]

In version 3.2 you can have breakout on 0,2 and 3.


Breakout (DTMF 2/3): Default = Blank
On IP Office 3.2 systems with Voicemail Pro running in Intuity mode, user's can select to have two further breakout numbers in addition to the Reception number. These two additional breakouts are triggered by the caller pressing 2 or 3. These additional numbers allow a simple user attendant to be created. The options setup should be included in the users mailbox greeting.

Greets Peter