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DS Expansion unit reset

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MetraRider

MetraRider

IS-IT--Management
Mar 7, 2001
69
US
We have an IP 412 running 4.1(15). All exp modules running 6.1(15). I have SMTP alerts turned on, and I received a bunch of alerts that phones were disconnected, followed by a DS EXP unit connection down, and up and down and up. Then more SMTP alerts to the phones reconnecting. We have support with our reseller, but frankly I'm not happy with them. Any ideas? Here is the excerpt of the log:

2141791704mS RES: Fri 5/9/2008 13:32:02 FreeMem=18521240(114) CMMsg=9 (10) Buff=200 927 998 1078 3 Links=8322
2141792617mS CMExtnRxP: v=14
CMShortCode
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = []
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
2141792618mS CMExtnTxP: v=14
CMShortCode
Line: type=DigitalExtn 6 Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [4.1 (15)] Calling[ACHE] Type=Default Plan=Default
Display [IP 412]
Tag type=Text flags=0x1 [1,1,3,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x33 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 13:32
2141792619mS CMExtnTx: v=348, p1=0
CMShortCode
Line: type=DigitalExtn 6 Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [4.1 (15)] Calling[ACHE] Type=Default Plan=Default
Display [IP 412]
Tag type=Text flags=0x1 [1,1,3,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x33 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 13:32
2141793616mS CMExtnRxP: v=13
CMShortCode
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = []
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
2141793617mS CMExtnTxP: v=13
CMShortCode
Line: type=DigitalExtn 6 Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [4.1 (15)] Calling[ACHE] Type=Default Plan=Default
Display [IP 412]
Tag type=Text flags=0x1 [1,1,3,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x33 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 13:32
2141793617mS CMExtnTx: v=347, p1=0
CMShortCode
Line: type=DigitalExtn 6 Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [4.1 (15)] Calling[ACHE] Type=Default Plan=Default
Display [IP 412]
Tag type=Text flags=0x1 [1,1,3,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x33 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 13:32
2141794977mS PRN: GODTDMLink missed more than 5 Hello ACKs id=6
2141794978mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomD) --- will run after getting a CM semaphore
2141794978mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomF) --- will run after getting a CM semaphore
2141794979mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomG) --- will run after getting a CM semaphore
2141794979mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomH) --- will run after getting a CM semaphore
2141794980mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=ConfNextKLH) --- will run after getting a CM semaphore
2141794980mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=TrainingRm) --- will run after getting a CM semaphore
2141794980mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomI) --- will run after getting a CM semaphore
2141794981mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=Operator) --- will run after getting a CM semaphore
2141794981mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=Operator2) --- will run after getting a CM semaphore
2141794982mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=LCleaves) --- will run after getting a CM semaphore
2141794982mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=ASoto) --- will run after getting a CM semaphore
2141794983mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=DMendes) --- will run after getting a CM semaphore
2141794983mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=Train204) --- will run after getting a CM semaphore
2141794983mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=TDolanPrivate) --- will run after getting a CM semaphore
2141794984mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=BTodd) --- will run after getting a CM semaphore
2141794984mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=Train207) --- will run after getting a CM semaphore
2141794985mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=Train209) --- will run after getting a CM semaphore
2141794985mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=Train210) --- will run after getting a CM semaphore
2141794986mS PRN: OSTrigger->PortmDCPPhone::OnPhoneDisconnect(extn=Train212) --- will run after getting a CM semaphore
2141794986mS PRN: GODTDMLink::LinkDown line id 6 transitioned to down
2141797203mS RES: Fri 5/9/2008 13:32:07 FreeMem=18649204(210) CMMsg=9 (10) Buff=200 926 1000 1073 3 Links=8343
2141800837mS CMExtnRx: v=350, p1=0
CMConnect
Line: type=DigitalExtn 3 Call: lid=0 id=99500 in=0
2141800838mS CMTARGET: 5.10.1 27113 Q931 Trunk:5 CHAN=1: CancelTimer CMTCCoverageTimeout
2141800840mS CMLineTx: v=5
CMConnect
Line: type=Q931Line 5 Call: lid=0 id=10 in=1
Called[350] Type=Internal (101) Reason=CMDRdirect
BChan: slot=0 chan=1
2141800841mS CD: CALL: 5.10.1 BState=Connected Cut=3 Music=0.0 Aend="Line 5" (32.2) Bend="HHorwitz(350)" [HHorwitz(350)] (17.4) CalledNum=350 (HHorwitz) CallingNum=95173645000 () Internal=0 Time=9351 AState=Connected
2141800843mS CMMap: a=32.2 b=0.0 R0
2141800845mS CMMap: PCG::MapBChan pcp[142]b1r0 cp_b 1bb2dac other_cp_b 0 type CGTypeSimple
2141800845mS CMMap: PCG::MapBChan pcp[369]b1r0 cp_b 1a843bc other_cp_b 1bb2dac type CGTypeSimple
2141800845mS CMMap: a=32.2 b=17.4 M1
2141800882mS CMLineRx: v=5
CMConnectAck
Line: type=Q931Line 5 Call: lid=5 id=10 in=1
2141800883mS CMTARGET: 5.10.1 27113 Q931 Trunk:5 CHAN=1: ~CMTargetHandler
2141800884mS CMExtnTx: v=350, p1=0
CMConnectAck
Line: type=DigitalExtn 3 Call: lid=0 id=99500 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[95173645000] Type=Unknown Plan=Unknown Pres=Allowed (0)
IE CMIERespondingPartyNumber (230)(P:0 S:0 T:0 N:0 R:4) number=95173645000
IE CMIEDeviceDetail (231) LOCALE=enu HW=9 VER=4 class=CMDeviceISDNTrunk type=2 number=5 channel=1 rx_gain=32 tx_gain=32
Timed: 05/09/08 13:32
2141800892mS CMExtnTxP: v=14
CMShortCode
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
ShortCode MONChange (59) = [HHorwitz] Calling[state] Type=Default Plan=Default
Display [9.-1.0]
2141800892mS CMExtnTxP: v=13
CMShortCode
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
ShortCode MONChange (59) = [HHorwitz] Calling[state] Type=Default Plan=Default
Display [9.-1.0]
2141815039mS PRN: 01b4f8bc: OPENTCP
2141815040mS PRN: GODTDMLink::LinkUp line id 6 transitioned to up
2141815047mS PRN: TDMLink 20 Offline - WARNING!
2141815048mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomD) --- will run after getting a CM semaphore
2141815048mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomF) --- will run after getting a CM semaphore
2141815048mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomG) --- will run after getting a CM semaphore
2141815049mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomH) --- will run after getting a CM semaphore
2141815049mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=ConfNextKLH) --- will run after getting a CM semaphore
2141815050mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=TrainingRm) --- will run after getting a CM semaphore
2141815050mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=ConfRoomI) --- will run after getting a CM semaphore
2141815051mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=Operator) --- will run after getting a CM semaphore
2141815051mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=Operator2) --- will run after getting a CM semaphore
2141815051mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=LCleaves) --- will run after getting a CM semaphore
2141815052mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=ASoto) --- will run after getting a CM semaphore
2141815052mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=DMendes) --- will run after getting a CM semaphore
2141815053mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=Train204) --- will run after getting a CM semaphore
2141815053mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=TDolanPrivate) --- will run after getting a CM semaphore
2141815054mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=BTodd) --- will run after getting a CM semaphore
2141815054mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=Train207) --- will run after getting a CM semaphore
2141815055mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=Train209) --- will run after getting a CM semaphore
2141815055mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=Train210) --- will run after getting a CM semaphore
2141815055mS PRN: Daemon->PortmDCPPhone::OnPhoneDisconnect(extn=Train212) --- will run after getting a CM semaphore
2141815056mS PRN: GODTDMLink::LinkDown line id 6 transitioned to down
2141815061mS PRN: 01b4f8bc: OPENTCP
2141815062mS PRN: GODTDMLink::LinkUp line id 6 transitioned to up
2141815069mS PRN: TDMLink 20 Online
2141815202mS RES: Fri 5/9/2008 13:32:25 FreeMem=18657408(182) CMMsg=9 (10) Buff=200 924 999 1073 3 Links=8353
2141816037mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816038mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816038mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816039mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816181mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816310mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816375mS ERR: UpgradeServer: Firmware Parameters Response TYPE=31 Vintage=01, FW=05, AppType=00
2141816483mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816484mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816484mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816604mS ERR: UpgradeServer: Firmware Parameters Response TYPE=31 Vintage=01, FW=05, AppType=00
2141816604mS ERR: UpgradeServer: Firmware Parameters Response TYPE=31 Vintage=01, FW=05, AppType=00
2141816605mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816605mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816606mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816606mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816607mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141816627mS ERR: UpgradeServer: Firmware Parameters Response TYPE=32 Vintage=01, FW=05, AppType=00
2141820202mS RES: Fri 5/9/2008 13:32:30 FreeMem=18521668(80) CMMsg=9 (10) Buff=200 926 982 1073 3 Links=8310
2141825747mS CMExtnRxP: v=13
 
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Sounds like the module rebooted or went down. Do you have any modules with red lights or anything.

Kevin Wing
ACA- Implement IP Office
Carousel Industries
 
Upvote 0 Downvote
We had a module go bad recently with these exact symptoms, it was just plain knackered a replacement was needed.


ACS - IP Office Implement
 
Upvote 0 Downvote
It is a known error

It occurs when upgraded in one step !!!


CQ55999

DS30v2 Modules reboot with error - GODTDMLink missed more than 5 Hello ACKs

4.0.10

MT_RELEASE_4Q08_4.2


2-Required

4.1.128410



ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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