Dropping Calls (thread690-1225014)

[Delster]

Hi All,

I've got a situation where inbound calls are dropping out. This is happening to all calls to certain helpdesks at the same time.

Alarms as below.
Port Alarm Type Maintenance Name Service State
02B1203 WARNING ANL-16-L IN
03B0631 WARNING ISDN-TRK IN
01C1402 WARNING ANL-16-L IN
S00104 WARNING DIG-IP-S IN
04A0620 WARNING DIG-LINE RDY
04A0620 WARNING DIG-LINE RDY
04D1116 WARNING SYS-LINK
04D1116 WARNING SYS-LINK
29 WARNING ISDN-SGR OUT 29 WARNING ISDN-SGR OUT
33 WARNING ISDN-SGR OUT
33 WARNING ISDN-SGR OUT
03E0916 WARNING SYS-LINK
03E0916 WARNING SYS-LINK 34 WARNING ISDN-SGR OUT

I've run a test on board 04D11 and get results below.

Port Maint-Name Test No. Result Error
04D11 UDS1-BD 138 Pass
04D11 UDS1-BD 139 Pass
04D11 UDS1-BD 140 Pass
04D11 UDS1-BD 141 Pass
04D11 UDS1-BD 142 Pass
04D11 UDS1-BD 143 Pass
04D11 UDS1-BD 144 Pass
04D11 UDS1-BD 145 Pass
04D11 UDS1-BD 146 Pass
04D1101 ISDN-TRK 36 Pass
04D1101 ISDN-TRK 255 Pass
04D1101 ISDN-TRK 256 Abort 1116
04D1101 ISDN-TRK 257 Disabled

Those last 4 then repeat for each port. I suspectr carrier problems but you know what carriers are like.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
umm,it IS supposed to do that, right??

 

[wildcard100001]

Do a...

list meas ds1 log 04d11

You should see all zeros, anything else your circuit is taking hits.

Also looks like your signal groups 29, 33 and 34 are taking hits.

Thanks,

Wildcard

 

[Delster]

Thanks for the info Wildcard.

This was a carrier issue.... a nice man with a jcb found some of the fibre network!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
umm,it IS supposed to do that, right??