drive mapped, but user gets ACCESS DENIED?! 1

[tahoe2]

Hi. I have a user in another state that connects to our MetaFrame 1.8 (sp4) Citrix server through a web ICA client.
When he connects, he can see his hard drive listed as V:
However, he gets the 'Access Denied' error. His drive is shared for administrative purposes, and his account is an administrators account.
I have logged in both online and with a direct ICA connection to his account and I can see into my hard drive just fine.

Any ideas? I need him to be able to transfer files.

Thanks!

Corie

Ps, it's a Windows 2000 server SP4.

 

[xs4citrix]

If there is a file called webica.ini on his harddrive, have him delete it, and log on again.

Stefan

http://www.printingsupport.com

 

[tahoe2]

Thanks, Stefan. I had him do that, and now he doesn't get the access denied, but he cannot see any files or folders.

Anything else we can try?

Thanks again!

Corie

 

[xs4citrix]

Check again for the webica.ini file, and then make sure only the following lines are in there:

[Access]
GlobalSecurityAccess=405

Stefan

http://www.printingsupport.com

 

[tahoe2]

That did it!
Deleting the file didn't work, but making sure it only had those two lines did the trick.

Thanks again, a star for you!

Corie