I think what you may be referring to is a dial-tone scenario... I don't know about this but it goes something like this...
Primary server fails. All users booted out of Outlook.

All mailbox changes are lost from the last backup (forever).
Start up standby server and create empty (dial-tone) mailboxes for the users, redirect them to this server. They can now login and start emailing again - but they have none of their old emails.
At this point, you are in the process of restoring the last full Storage Group backup.
When the restore is complete, you can mount the restored mail stores onto the recovery storage group. From here, you can move the restored mailbox content into the dial-tone mailboxes - while the users are still online.
Then you can think about moving back to primary server.
(Transaction Logs are only deleted after a full or incremental backup has successfully run, but this isnt really related to dial-tone restores.)
If I'm completely off here, you need to post exact scenario of backup details, failover scenario, exchange infrastructure/org /server structure and shared (or not) storage setup.