Downloading PDF files into IE6 locks up IE6

[RBH]

When I click on a link to download and view a PDF file in IE6, the file does not seem to download for viewing, but now freezes up IE6. I'm running XP, with SP2, and all patches to date, on a high end machine.

If I right click on the link, and save the PDF file, that presents no problem, and it happens promptly - following which I can then open the file in Acrobat Reader.

This condition started in recent times, probably after I totally restructured my security setup. So, I'm guessing that either my current firewall (Zone Alarm), or antivirus (AVG Professional) is blocking the ability to download and open the PDF file.

When I shut down my system after a session where this PDF situation occurred, I get a window that advises me that PDF file(s) are open in IE6, and must be closed. But I see no files open, nor any access to such files??? When the window then states that is is ending that process, an error message pops up that the attempt was unsuccessful, and the window disappears, and window shuts down normally.

Any suggestions??

Ron Hirsch

 

[bcastner]

Try:

Upgrade to Adobe Reader 7.

http://www.adobe.com/products/acrobat/alternate.html

 

[RBH]

I am presently running version 7 of Adobe Reader.

However, I contined with my search for the cause, and I did learn that disabling Zone Alarm, removed the problem. So I searched further, and finally located the window in ZA that lists programs, and offers choices on how to handle those programs. For some reason, Adobe Reader was configured to "reject" without asking. Changing that to "allow" solve the problem.

Ron Hirsch