Dot matrix printer

[elibb]

hi, i have a vb6.0 application and i use CR9 for my reports, but my client has a dot matrix printer:
Star NX 1040 Raimbow, and when i try to print the report from crystal i get only big dots and nothing is clear, is there anything i can do? a special configuration maybe? something i have to download??

if i export the report to word, then it prints fine, thats why im sure it has to do with crystal reports.

i really need it, since thats the type of printers my clients have (i know, i told them to get newer ones.. but what can i do?)

i hope someone can help me..

thank you very much

Eli

 

[synapsevampire]

Never heard of this one...

Are they allowed to change printer drivers from your application?

It sounds like it's using the wrong driver, which would be the code, not Crystal.

Keep in mind that Crystal alters output and it's own format according to the printer.

-k

 

[elibb]

i have the printer installed on the computer, im not doing anything with crystal to change it, and its the right driver... and all other applications work fine, (word, Excel)
and Crystal somehow prints me dots and lines, and nothing is clear.
any ideas, is there something i can do??

Eli

 

[synapsevampire]

Show the code that you're using to print the report.

-k

 

[elibb]

i just click on the "print button" on the CRViwer, or i put a button so the user is able to choose the printer:

CommonDialog1.ShowPrinter

CRViewer92.PrintReport

is there any other way to do it??

thank You very much

Eli

 

[synapsevampire]

Try opening the report in CR and changing the printer to the Star and saving it.

Now try your code, does it work?

-k

 

[elibb]

I did my reports directly in VB6.0, they are saved as .dsr, and i cannt open then directly in CR.. what can i do?

Eli

 

[synapsevampire]

Check the CR Printer Dialog Box FAQ in this forum, it makes mention of changing the printer when using a DSR. I think that the printer is stored in the DSR, hence you need to change it.

-k