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Does eCAS track internal calls? ext -to- ext 2

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m0zart01

Technical User
Aug 13, 2004
136
US
Is it something obvious that I am overlooking?
my eCAS 2.5 server will not show internal calls from one extension to another.

Does anyone have any ideas why?

Thank you.
 
Your switch only creates CDR output for internal calls if either the caller or callee is "intraswitched". You accomplish this by issuing the "cha intraswitch ext" command.
 
Thanks for the information. I ran the cmd and see the tables. I am headed off to read up on them to see what I can do.

Thanks again.
 
Ok, I got it working... had to enter the extensions in the table and also enable it with the following:

change system-parameters cdr

and set Intra-switch CDR? y

Thanks again for the great help.
 
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