Does anyone know of any problems with AVAYA IP Agent and CTI?

[azavayatelcoman]

Does anyone know of any problems with AVAYA IP Agent and CTI?

I have a person logging into a program called Informa, they use Avaya IP Agent and if they use there extension it does not dial out properly.. If they use there agent ID it dials properly.

If you know of problems, do you know what solutions there are?

 

[jamie77]

I belive Avaya IP Agent is a Definity/ACM product.

Have a look here:

http://www.tek-tips.com/threadminder.cfm?pid=690

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

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