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Displayed messages on ACD Calls

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bravosfreak

bravosfreak

IS-IT--Management
Nov 5, 2004
31
US
When we receive calls to our call center, the phone displays the message:

Trunk Group X to XXXX Vdn Name

I would like to change what is displayed to read:

XXXX Vdn Name to xx Skill

Any ideas?
Thanks!
 
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