Apr 18, 2007 #1 TJ2005 Technical User Joined Aug 24, 2005 Messages 23 Location GB Hi All Does anyone know of an easy way I can get the huntgroup name to display on a M2616 Handset on an incomming huntgroup call? Meridian Option 11c Many Thanks TJ x
Hi All Does anyone know of an easy way I can get the huntgroup name to display on a M2616 Handset on an incomming huntgroup call? Meridian Option 11c Many Thanks TJ x
Apr 18, 2007 1 #2 johnpoole Programmer Joined May 26, 2004 Messages 19,375 Location US what do you get now on that call? john poole bellsouth business columbia,sc Upvote 0 Downvote
Apr 18, 2007 Thread starter #3 TJ2005 Technical User Joined Aug 24, 2005 Messages 23 Location GB Thanks for responding. At the moment it just comes up with the huntgroup number. Thanks Upvote 0 Downvote
Apr 18, 2007 #4 johnpoole Programmer Joined May 26, 2004 Messages 19,375 Location US did you name the hunt group pilot in 95? john poole bellsouth business columbia,sc Upvote 0 Downvote
Apr 18, 2007 Thread starter #5 TJ2005 Technical User Joined Aug 24, 2005 Messages 23 Location GB I tried to but it wouldnt let me. SCH2119. Thanks Tammi Upvote 0 Downvote
Apr 18, 2007 #6 johnpoole Programmer Joined May 26, 2004 Messages 19,375 Location US maybe build an acd group, ncfw the call to the hunt group pilot then send the calls to the hunt group.. if my hunt group pilot is 1000, change it to 2000.. then build a maxp 1 acd ncfw to 2000.. name 1000 that should give you a display name.. john poole bellsouth business columbia,sc Upvote 0 Downvote
maybe build an acd group, ncfw the call to the hunt group pilot then send the calls to the hunt group.. if my hunt group pilot is 1000, change it to 2000.. then build a maxp 1 acd ncfw to 2000.. name 1000 that should give you a display name.. john poole bellsouth business columbia,sc
Apr 18, 2007 Thread starter #7 TJ2005 Technical User Joined Aug 24, 2005 Messages 23 Location GB This worked a treat! Thanks John x Upvote 0 Downvote