make sure all copper trunks are programmed for disconnect supervision ...voice mail does not have the setting ...if you are still having issues go to norstar forum and get more specific
Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com
Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.