Disappearing profile elements

[MichealC4]

I've run in to this before and was able to fix it, but nobody in my office can remember how it was fixed last time. I have a Windows 2000 Active Directory environment with mandatory profiles on XP Pro clients on SP1 and up. Logging in with standard user permissions to the profile in question leads to the background image (which is stored on the network) disappearing and the start menu items disappearing. Also, explorer.exe will crash if you try to use search or change things such as show hidden files. Also, if you try to change the theme, the theme preview will not work and just shows a black area with a piece of the recycle bin showing. However, logging in with admin permissions on the local machine to that same profile, things work like they are supposed to. Changing to another user with the same setup (mandatory profile, background image on network, etc.) on the domain using that same pc yields positive results. So, I know it is the profile, but I do not know what. I did copy the profile from the one that works to the one that does not because the profile was corrupted beyond repair. That fixed the corruption problem, but the problem with the disappearing background image remained, and is now what I'm working on.

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[MikeBatters]

What file type (bmp, jpg) is being used for the background?

If i remember rightly whatever the image type is Windows converts to a bmp and the conversion process may well be the problem you are getting.

If it is that it is documented on the MS Site.

Mike

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Remember - There is always another way..........

 

[MichealC4]

All of the profiles use the same file, a jpg. Thanks though. Any other ideas?

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[MikeBatters]

Where are you storing the jpg that you want to use?

Maybe file permissions on the source?

Mike

*************************************

Remember - There is always another way..........

 

[MichealC4]

Everything pulls from the exact same place, which I believe is stored in a share on one of the servers. It wouldn't be file permissions (or shouldn't be anyway) as everyone should have permissions on it. I will check that though. Odd though that it starts loading and then disappears except when local administrative access is given on the local machine to everyone.

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[MikeBatters]

I had exactly the same problem with Windows 2003 Terminal Services and it waws the jpg to bmp conversation mentioned eariler.

Check out Technet Article 313596 for a dll version which may give you a clue.

Mike

*************************************

Remember - There is always another way..........

 

[MichealC4]

Thanks. But according to that article, it doesn't apply to me. I checked the file it said to check, and it is beyond that.

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