Dirty shutdown – private store will not mount

[JBL312]

While trying to mount the private store from within system manager I receive the following error:

The database files in this store are inconsistent
ID no: c1041739
Exchange System Manager

After shutting down the information store service I ran the eseutil utility with the /mh switch to check the header information. I did this on both the public and private database and the stream files. All 4 files said dirty shutdown.

I attempted to do a restore with the eseutil utility, using the /r switch and got a 1018 (JET_errReadVerifyFailure, Checksum error on a database page).

I then ran the repair on the database and it completed ok. I again checked the headers on the private store and it still said dirty shutdown. I again ran the restore and it worked this time.

Now my public store mounts fine but my private store still returns the above error. I have since run the eseutil /r command a few times and have checked the header of the files several times. The public store states that it is consistent and the private store says dirty shutdown.

I have not gotten a good backup in a few weeks I think because of this problem. I do not have the option to restore a backup unless it is my last resort. I would be grateful for any help that can be provided.

 

[wallst32]

I'd trying moving the transaction logs and checkpoint file out of the directory, then try mounting. Some of the data in those logs may not have been committed, so if you have many logs or can't afford to lose anything, don't try this.